Last updated: January 2024
Quiet-ibis is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we fulfil our obligations under these regulations and how you can exercise your rights.
Quiet-ibis acts as the data controller for personal information collected through this website and in the course of providing our geographic consultancy services. We determine the purposes and means of processing personal data.
Contact details:
Quiet-ibis
47 Cartwright Lane
Manchester, M2 4WP
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:
Where you have provided clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or submitting an enquiry.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights. Our legitimate interests include operating and improving our business, understanding how our services are used, and ensuring security.
Where processing is necessary to comply with a legal obligation, such as keeping financial records or responding to lawful requests from authorities.
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this may be extended by up to two months for complex requests.
We store and process personal data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purposes of processing. When data is no longer needed, it is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights, we will also notify you directly.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this page from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.